Second Reel: Reapers Don't Do Customer Service [Video]

[redcinemareel]

[On screen is Grell, looking pretty bored, or tired. Maybe both. Either way, she isn't really all that chipper at the moment.]

To that anonymous person who complained about charges to their account in the newspaper: that wasn't our fault. Your machine had multiple viruses on it, and any one of them could have made those charges! [She crosses her arms as her boredom quickly changes to anger.] If you think Aster Technologies would give you money without proof of our negligence, then you must be dreaming!

[A pause.]

We should really be charging YOU for endangering our technology! You're lucky to have gotten anything at all!

[Customers are so careless!]

I'll be sure to have you blacklisted from every repair shop in this world!

[HMPH! The nerve of that person!! Not appreciating her hard work. Grell is very proud of her viruses! And those charges helped a struggling reaper get a new purse!]

Now that I have that squared away, would any of you suggest something to listen to while I work? I find that classical music works best when I'm making a mess of things, but not when I'm putting things together. It just doesn't feel...proper.

[The screams of victims goes so much better with a bit of Nocturne.

Grell reaches forward to turn off the feed for now.]

Comments

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[orlokbutterfly]

You must be new to Aster.

[Just casually putting that out there.]

Honestly, I think we could make a drinking game over how many bad reviews we get and how often bad shit seems to go down at the corporation itself. I mean hell, a group of cyborgs tried to kill our CEO a few months ago.

So word of advice, don't get yourself worked up over bad reviews. It might damage your pretty complexion.

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[redcinemareel]

...cyborgs?

[What...are those?]

I'll just have to go to the spa to recuperate. [Which was in the same building she lived in. How convenient!]

Why does this company get bad reviews?

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[orlokbutterfly]

Y'know. Part human, part machine. Such as yours truly.

[He kind of says the first part of that initially with a bit of sass to his tone. Honestly, how can you work in Nova City and not know what a cyborg is?]

You got me on that one. Really, it's probably just the bitchy minority that are the vocal ones. Kinda annoying, given how much we bust our asses for this company, but eh, what can ya do. It's always a thankless job.

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[redcinemareel]

Oh? I didn't think such a feat was possible. Exactly how is it done?

[She was pretty sure there weren't cyborgs in 19th century England.]

At least we are paid well for such a thankless job.

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[orlokbutterfly]

You'd have to ask the guy who 'rebuilt' me that one. I just know how to maintain it and keep myself from dying.

[He has an idea on how it works but he doesn't feel like talking technobabble.]

Eh. The pay's reasonable. I still have to do bounty hunting on the side, but I guess my Aster pay's reasonable since the programmers seem smart enough that they don't need a troubleshooter too often outside of correcting a few typos here and there.

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[redcinemareel]

[There is a soft laugh at his statement.]

Thank you for your faith in my abilities, then. So which department do you work for?

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[lunarlegionnaire]

[A warm chuckle, if slightly guarded. She still raises his alarm bells subconsciously.]

Not sure who to sympathize with. The blacklister, or the blacklist-ee.

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[redcinemareel]

[Ah, that interesting fellow from before.]

Better the devil you know. [Casually shrugs.] They really should know better than to try and be anonymous, when we obviously know who they are.

[Sometimes, people aren't that bright.]

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[lunarlegionnaire]

[He's thinking of blades drawn in dark alleys for some unsettling reason.]

So what comes next? Nasty voice mail?

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[redcinemareel]

[Her type of setting!]

Of course not. I've said what needed to be said. Hopefully they'll not escalate things further.

[There sounds like there would be an 'or else' in there somewhere.]

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[lunarlegionnaire]

[He can tell.]

Go easy on 'em, huh? I doubt you'd want to get credit in lieu of real money either.

[otakusurrogate]

I have the perfect thing, try this out.

the video is blocked in Japan orz

[redcinemareel]

[She listens, but for just about five seconds before she stops the music.]

Is this a joke?

THE IRONY

[otakusurrogate]

I never joke about Daitetsujin 17!!!

RIGHT?? blocking their own stuff!

[redcinemareel]

Then it's in poor taste. And terrible.

[otakusurrogate]

You're not a true fan unless you love the terrible stuff too!

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[machinajackass]

You really want the company you work for to gain the reputation of blacklisting people citywide when they complain?

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[redcinemareel]

We're doing them a favor by alerting them of hazardous customers. Pay attention!

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[machinajackass]

I am. I am also someone that works in a Repair Shop in Nova City. I also know that Aster had mysterious downtime on their entire service just this month. And not to mention the fact that they were hacked and a lot of information was stolen from them with some of it sold before the perpetrator could be caught.

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[redcinemareel]

[That must have occurred before her arrival. It certainly makes her curious, but she just shakes her head.]

You'd think there would be better security, unless it was an inside job. [Which would make sense if such a well performing company like Aster could get hacked.]

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[machinajackass]

Technology is constantly evolving and there is no such thing as a perfect defense. People will always find a way through security.

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[impureheart]

What a wonderful color to paint your company.

[ Her tone has all the enthusiasm of an actual compliment, but the roll of her eyes after her words make it obvious her next words aren't meant in positivity. ]

It's a wonder hiring people with such an attitude has kept any business open, darling.

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[redcinemareel]

Is everyone going to have the same complain? Honestly, it's getting a little boring.

[It's Grell's turn to roll her eyes. Such uncreativity!]

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[impureheart]

If you want more exciting complaints, do something more exciting to complain about.

[ Clearly, this is Grell's fault. ]

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[redcinemareel]

[She hums to herself for a moment.]

Maybe next time I'll make an extravagant display about that beehive you have up there.

[Definitely pointing at the other's hair. How short is she to have hair so high??]